Privacy Policy
Last updated: January 1, 2026
LifeMates ("LifeMates," "we," "us," or "our") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains what we collect, how we use it, how we share and protect it, and the choices and rights you have. It applies to our website at lifemates.us and the services we provide (the "Service"). By using the Service, you agree to the practices described here.
1. Who we are
LifeMates is a United States based dating service operated from 8431 Westridge Dr, Indianapolis, IN 46234, United States. If you have questions about this policy, contact us at info@lifemates.us or +1 (463) 583-3333.
2. Who may use the Service
The Service is intended only for adults who are at least 18 years old. We do not knowingly collect personal information from anyone under 18. If we learn that we have collected information from a person under 18, we will delete it promptly.
3. Information we collect
- Information you provide: your name, email address, date of birth, gender, preferences, profile details, photos, messages, and any information you submit through forms.
- Account and verification information: login credentials and information used to verify that you are a real person.
- Payment information: if you purchase a membership, billing details are processed by our secure third-party payment providers. We do not store full payment card numbers.
- Usage information: device type, browser, IP address, pages viewed, and how you interact with the Service.
- Cookies and similar technologies: as described in our Cookie Policy.
4. How we use your information
- To create and manage your account and provide the Service
- To suggest and facilitate compatible matches
- To verify accounts and keep the community safe and authentic
- To process payments and manage memberships
- To respond to your inquiries and provide customer support
- To detect, prevent, and address fraud, abuse, and security issues
- To improve the Service and understand how it is used
- To comply with legal obligations and enforce our terms
5. How we share information
We do not sell your personal contact information. We may share information with:
- Other members: only the profile details you choose to make visible.
- Service providers: vendors who help us operate the Service, such as hosting, payment processing, analytics, and customer support, under confidentiality obligations.
- Legal and safety reasons: when required by law, to respond to legal process, or to protect the rights, safety, and security of our members and the public.
- Business transfers: in connection with a merger, acquisition, or sale of assets, subject to this policy.
6. Cookies and analytics
We use cookies and similar technologies to operate the site, remember your preferences, and understand usage. You can manage cookies through our cookie banner and your browser settings. See our Cookie Policy for details.
7. Data retention
We keep your information for as long as your account is active or as needed to provide the Service, comply with legal obligations, resolve disputes, and enforce our agreements. When information is no longer needed, we take reasonable steps to delete or anonymize it.
8. Security
We use administrative, technical, and physical safeguards designed to protect your information, including encryption in transit. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.
9. Your privacy rights
Depending on where you live, you may have rights to access, correct, delete, or restrict the use of your personal information, and to opt out of certain processing. Residents of California and other states may have additional rights under applicable law, including the right not to be discriminated against for exercising these rights. To make a request, contact us at info@lifemates.us. We will verify your request and respond as required by law.
10. Your choices
- You can review and update your profile information at any time.
- You can adjust cookie preferences through the cookie banner.
- You can unsubscribe from marketing emails using the link in those emails.
- You can request account deletion by contacting us.
11. Third-party links
The Service may contain links to third-party websites. We are not responsible for the privacy practices of those sites, and we encourage you to review their policies.
12. Changes to this policy
We may update this Privacy Policy from time to time. When we do, we will revise the "Last updated" date above and, where appropriate, provide additional notice.
13. Contact us
LifeMates
8431 Westridge Dr
Indianapolis, IN 46234, United States
Email: info@lifemates.us
Phone: +1 (463) 583-3333