Answers to the things people ask us most.

LifeMates is exclusively for adults aged 18 and older who are looking for a genuine, committed relationship. We welcome serious singles of every background and gender as equals. You must confirm that you are at least 18 when you register.

Yes. LifeMates is designed for people seeking a committed, long-term partner rather than casual dating. Our matching, community standards, and overall experience are all built around meaningful, lasting connections.

When you sign up, you tell us about yourself and the kind of partner you are looking for — including your values, goals, lifestyle, and preferences. We then introduce you to compatible members. You always choose who to connect with, and your feedback helps refine future introductions.

Yes. Creating a profile, verifying your account, and receiving match suggestions are free. A Premium membership unlocks unlimited messaging and enhanced features, but there is no obligation to upgrade.

We combine profile verification, proactive moderation, and easy reporting and blocking tools. Our safety team reviews reports and acts quickly against accounts that break our rules. You can read more on our Safety & Trust page.

We collect only the information we need to operate the service, protect it carefully, and never sell your personal contact details to other members. You control what you share and when. See our Privacy Policy for full details.

Paid memberships are billed at the start of each billing period and renew automatically unless canceled beforehand. All prices are shown clearly before you subscribe, and payments are processed securely. Applicable taxes may apply.

You can cancel at any time from your account settings. Canceling stops future renewals; you will keep access to Premium features until the end of your current billing period. For questions about refunds, please review our Terms of Service or contact our team.

We handle the details you provide in your profile, account and verification information, and data about how you use the service. We use this to operate LifeMates, make introductions, keep the community safe, and improve the experience. Full details are in our Privacy Policy and Cookie Policy.

You can block and report any member directly from their profile or your conversation. For anything else, contact us at info@lifemates.us or call +1 (463) 583-3333. In an emergency, always contact your local emergency services first.